PO Box 3399 South Brisbane, Qld 4101 AUSTRALIA • Open Everyday

 

AUSTRALIA

Flat rate shipping of $10 Australia-wide.

Parcels up to 1kg are $10 Australia wide. We post twice weekly – on Mondays and Fridays.  Please indicate at checkout (in the NOTES section) if you require tracking, or registered mail for Australian parcels.

INTERNATIONAL SHIPPING

International shipping with DHL Express is now available for all products in the TRNP catalogue in 10ml and 30ml spray atomisers. International shipping is currently set at a flat rate of $35AUD = approx $24USD, however remote areas incur additional charges applied by DHL, in which case we will contact you before completing your order.

Aviation Safety requirements for shipping alcohol-based fragrances require that our bottles contain no more than 30ml of perfume in any single item. Multiples of 30ml may be ordered up to 495ml total volume (or 16 bottles) in a single parcel.

Our beautiful Crystal flacons are available for collectors, however they will be shipped labeled yet empty, and accompanied with plain amber glass bottles containing your selection of fragrance/s in 25ml increments. Funnels are provided for you to decant your fragrance into the crystal flacon.

*PLEASE NOTE:- Invoices are required by DHL to reflect the correct value of items purchased. If VAT or import customs duty is applied in your country of residence, please know that these charges will be added to your parcel when it enters your country. Currently the AUD is trading at .68 to the USD which mitigates these fees and charges.

DHL Express logo

DELIVERY POLICY

At the time of ordering goods, customers automatically receive an itemised invoice. When payment is processed, ordered items are shipped within 3-5 business days. Tracking numbers are supplied for domestic parcels, and Waybill notifications are provided for international customers.

Australia-wide shipping takes 5-7 business days from day of shipping, and international orders, once shipped, will typically arrive within the same period of time of 5-7 business days, depending on destination.

Delays occurring beyond our control, arising from domestic and or international transport issues effecting carriers, may arise from time to time, but are unlikely and are usually resolved within a 3-day window.

Please contact us for further information if required.